Terms of Service

Introduction

Welcome to Digidonut Studio ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and any related applications. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Our Services

Digidonut Studio provides creative and digital services including:

• • Web design and development
• • Graphic design and branding
• • Digital marketing and strategy
• • AI automation and integration
• • Custom software development
• • Consulting and creative advisory services

Your Responsibilities

Account and Information

You agree to:

• • Provide accurate, current, and complete information
• • Maintain the confidentiality of any account credentials
• • Notify us immediately of any unauthorized use
• • Use our services lawfully and ethically

Prohibited Uses

You may not use our services to:

• • Violate any applicable laws or regulations
• • Infringe on intellectual property rights
• • Transmit harmful, offensive, or inappropriate content
• • Attempt to gain unauthorized access to our systems
• • Interfere with or disrupt our services
• • Use our services for spam or unsolicited communications

Project Terms and Conditions

Project Scope and Changes

• • All projects require a written agreement or proposal
• • Scope changes may result in additional charges and timeline adjustments
• • Client approval is required at specified project milestones
• • We reserve the right to refuse or terminate projects that violate these terms

Client Responsibilities

• • Provide necessary content, materials, and information in a timely manner
• • Ensure you have rights to all content provided to us
• • Respond to requests for feedback and approvals within agreed timeframes
• • Make payments according to the agreed schedule

Timeline and Delivery

• • Project timelines are estimates and may vary based on project complexity
• • Delays in client responses or approvals may extend project timelines
• • Force majeure events may affect delivery schedules
• • We will communicate any potential delays promptly

Payment Terms

Payment Schedule

• • Payment terms are specified in individual project agreements
• • Typical payment structure: 50% upfront, 50% on completion
• • Large projects may have milestone-based payment schedules
• • All fees are quoted in the local currency unless otherwise specified

Late Payments

• • Late payments may incur additional fees
• • Work may be suspended for overdue payments
• • We reserve the right to withhold deliverables until payment is received

Refunds

Refunds are handled on a case-by-case basis. Work completed and approved is generally non-refundable. Specific refund terms will be outlined in project agreements.

Intellectual Property

Client Content

You retain ownership of all content, materials, and intellectual property you provide to us. You grant us a license to use this content for the purpose of completing your project.

Our Work Product

Upon full payment, you will own the custom work created specifically for your project. We retain rights to:

• • Our methodologies, processes, and techniques
• • General knowledge and experience gained
• • Use completed work in our portfolio (with your consent)
• • Third-party tools and resources integrated into your project

Third-Party Rights

Some projects may include third-party software, fonts, stock images, or other materials with their own licensing terms. You are responsible for compliance with such licenses.

Confidentiality

We respect the confidential nature of your business information and agree to:

• • Keep your confidential information secure and private
• • Use confidential information only for project purposes
• • Not disclose confidential information to third parties
• • Return or destroy confidential information upon project completion

Limitation of Liability

To the maximum extent permitted by law, Digidonut Studio shall not be liable for:

• • Indirect, incidental, or consequential damages
• • Loss of profits, data, or business opportunities
• • Damages exceeding the total amount paid for our services
• • Issues arising from third-party services or integrations

We provide our services "as is" and make no warranties beyond those expressly stated in our agreements.

Indemnification

You agree to indemnify and hold Digidonut Studio harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights through content or materials you provide.

Termination

By Either Party

Either party may terminate a project or service agreement with written notice. Specific termination terms will be outlined in individual project agreements.

By Digidonut Studio

We may terminate services immediately if you:

• • Violate these Terms of Service
• • Fail to make required payments
• • Engage in behavior that harms our business or reputation
• • Request services that violate applicable laws

Dispute Resolution

We prefer to resolve disputes amicably through direct communication. If a dispute cannot be resolved:

• • We will first attempt mediation
• • Disputes will be resolved under the laws of Botswana
• • Court proceedings will be conducted in Botswana
• • The prevailing party may recover reasonable attorney fees

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitute acceptance of the modified Terms. We will notify you of significant changes via email or prominent website notice.

Contact Information

If you have questions about these Terms of Service, please contact us:

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. The invalid provision will be replaced with a valid provision that most closely approximates the intent of the original.

Entire Agreement

These Terms, together with our Privacy Policy and any project-specific agreements, constitute the entire agreement between you and Digidonut Studio. These Terms supersede all prior communications, agreements, or understandings relating to the subject matter herein.